Accessibility

Accessibility at Turning Leaf

Turning Leaf is committed to meeting the requirements of The Accessibility for Manitobans Act (AMA) and its standards, including the Accessibility Standard for Customer Service, the Accessibility Standard for Employment, and the Accessibility Standard for Information and Communication.

Our goal is to ensure that everyone — staff, participants, and visitors — has equal access to our services, spaces, and information.

This commitment reflects Turning Leaf’s values of Unconditional Acceptance, inclusion, dignity, and respect.

Customer Service

Following the Accessibility Standard for Customer Service, Turning Leaf is committed to:

Meeting the communication needs of everyone we serve, employ, or welcome into our spaces

Supporting the use of assistive devices and accessibility aids

Create reasonable individualized accommodation plans and workplace emergency information to ensure everyone can work safely and succeed.

Welcoming support persons and service animals

Maintaining accessible features in our facilities and programs

Informing staff and visitors when accessibility features are temporarily unavailable

Informing staff and visitors when accessibility features are temporarily unavailable

Providing accessibility training to staff, management, students, and volunteers

Keeping written records of accessibility and training policies

Welcoming and responding promptly to feedback on accessibility

Employment and Valued Service

Turning Leaf is committed to removing barriers to employment in accordance with the Accessibility Standard for Employment.

We provide reasonable accommodations and supports at every stage of hiring and employment, from recruitment and onboarding to career development.

Applicants, employees, volunteers, and students are encouraged to share any accessibility needs so we can provide the right accommodations.

This may include adjustments to interviews, workspaces, communication methods, or job duties.

We also create individualized accommodation plans and workplace emergency information to ensure everyone can work safely and succeed.

Communication

Turning Leaf is dedicated to accessible communication for all.

Information on our website and in our programs can be provided in alternate formats or with communication supports upon request.

To request information in an alternate format, email [email protected], call (204) 221-5594, or visit any Turning Leaf location.

Alternate formats or supports will be provided without unreasonable delay to ensure equal access.

Feedback or Questions?

Turning Leaf welcomes feedback about accessibility.

If you have comments, questions, or requests related to meeting your accessibility needs, please contact us at [email protected], call (204) 221-5594, or use the Contact Form below.

Messages related to accessibility will be prioritized and handled promptly.

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