Through our specifically trained Community Support Workers, the participants are given access to treatment and support throughout the community.


The Day Service offers life-skill building activities, social skill-building opportunities, vocational skills training, volunteer opportunities and recreational options.


Our Crisis Stabilization support helps participants who struggle to cope with life’s stress, acute mental health symptoms, and problematic behaviour.


Our Residential Support service is designed to provide person-centered treatment and supports to adults who are living with intellectual challenge and/or mental illness.


The Guided Living program provides one-on-one residential services to those experiencing intellectual challenge and/or mental illness.


Admissions & Referrals

Admission Criteria

Turning Leaf Community Support Services Incorporated determines amenability through:

  1. Completion of the referral form
  2. Interviews with the referred individual
  3. Family (when appropriate)
  4. Involved collateral agencies and individuals

In the process of determining amenability, Turning Leaf Community Support Services Incorporated may consider all relevant information such as the participant’s motivation towards involvement in support services, past responses to service providers, support, and factors such as psychiatric diagnoses and history of unsafe behaviour (e.g., sexual or physical inappropriate behaviour or violence).

A Turning Leaf Community Support Services Incorporated Referral form must be completed.

Fill in your referral form online:

You can fill in your referral form online here.

Download our Referral Forms below:

You can print the form, fill it in then mail or fax or you can type onto the form directly from your computer, save it, then email to

      Melissa Falk, B.Ed, B.A.
            Intake Manager
      P: 204.221.5594 ext.219

Assessment Service

Turning Leaf Community Support Services Incorporated offers an assessment service designed to assist in determining the participant’s interests, strengths and independent living skills. The assessment process is undertaken upon request of the referral and/or funding agent and after a proposal for an assessment service has been submitted and approved.

In such a proposal, the focus of the assessment and information gathering methods are identified.

During the assessment process, an assigned Community Support Worker will conduct participant interviews, family and collateral interviews (including, when appropriate, past or additional service providers), participant observation, and a review of available file information. The assessor will also employ several measurements and interviewing aids to assist in the gathering of pertinent information (e.g., the Scales of Independent Behavior- Revised, Supports Intensity Scale, Alumbra Questionnaire, a Turning Leaf Community Support Services Incorporated life skills/social skills checklist).

The purpose of the assessment process is to identify, through a participant-centered approach, the participant’s needs, strengths and current skills. The assessor may gather information that pertains to the scale of the participant’s needs and the tailoring of support to the individual.

Therefore, in gathering such pertinent information, the following areas may be explored:

  1. Medical and health information
  2. Psychiatric diagnoses
  3. Family history
  4. Employment and vocational training history, current and past access to community
  5. Current and past social supports
  6. Educational history

The core areas of exploration – those areas that directly pertain to the participant’s quality of life – include the following: medication management, meal planning, grocery shopping, meal preparation, apartment cleanliness, money management (e.g., budgeting, banking, bill payment), time management, recreational interests and involvement, personal presentation (e.g., hygiene), positive peer group development, relationship building and boundary recognition, appropriate and healthy coping skills, relationship building skills, and community orientation and access.

At the conclusion of the assessment process, a report will be made available to the referral agent with the agency’s recommendations for supported living.

Urgent Care

Please note that depending on the volume of inquiries we have received, an expected wait time for a returned call, e-mail or fax from our Intake Coordinator may be several business days.  If you or someone you know is in crisis and needs immediate assistance, go to the nearest hospital or call 911. (optional) If you are seeking support over the telephone the 24/7 Klinic Crisis Line is (204) 786-8686 or toll-free 1-888-322-3019.