INtake: get support

We provide person-centered, customized support for low- and high-risk vulnerable and marginalized youth and adults living with mental illness and intellectual challenge. We offer support for those who have fallen through the cracks, and help them overcome addictions, homelessness, poverty, discrimination, stigma, isolation and more. We wrap individuals in care and support created just for them, and we ensure individuals can work towards achieving their goals and living the life they imagine for themselves.

Take The First Step

Support Programs

Our highly skilled and compassionate Intake team is here to help you navigate how to get the help that you or your loved one needs. The team will guide you through the process, and when funding is not possible, our devoted team will go above and beyond to connect you with helpful resources.

  • Community Support
  • Residential Support
  • Crisis Stabilization
  • Home Share
  • Community Crisis Housing
  • Day Services
  • Clinical Services
  • Harm Reduction Outreach
  • Indigenous Services

The Intake Process


Turning Leaf is a voluntary support service. A referral form and pertinent supporting documentation is submitted by the funding agent and reviewed by our intake team. The intake team gathers information on the individual’s motivation towards involvement in support services, past responses to service providers, support, and factors such as psychiatric diagnoses and history of unsafe behaviour (e.g., sexual or physical inappropriate behaviour or violence).

An amenability meeting is then scheduled to determine if our services may be a good fit and to ensure the person being referred is amenable to receiving support services from Turning Leaf.

Turning Leaf uses a person-centered support approach; every individual’s support plan is crafted and tailored by the goals set by the individual being supported. We like to describe it as if the person we are supporting is in the driver seat of their supports and our support team are the passengers, providing encouragement along the way. The amenability meeting is an opportunity for the referred participant to share some insight about themselves, their goals, history, and any safety concerns they may experience within the community. We welcome the participant to have any family members or collateral supports present to contribute. The amenability meeting helps us to get to know one another better, gather additional information, and to begin the process of planning for supports. If everyone is in favour, a proposal for services is then sent to the funding agent and services begin upon approval.


If you have never connected with a funding agent or are unsure whether you have ever had a formal diagnosis, please reach out to our intake team. We will do our best to help you to navigate the system and connect to the right resources.

Please feel free to fill out our referral form or give us a call at 204-221-5594 ext 1219 to speak to a member of our intake team. You can also send us an email at [email protected].  We would love to assist you in finding the right support services for you.


Turning Leaf is a government-funded organization, and therefore we need to establish eligibility for those seeking support from us. Once it’s determined that an individual is eligible to receive funding for support, we can move forward with the application process.


  • Community Living disAbility Services (MB)
  • Provincial Alternative Support Services (MB)
  • Winnipeg Regional Health Authority – Community Mental Health (MB)
  • Child and Family Services (MB)
  • Community Living Service Delivery (SK)
  • Cognitive Disability Strategy (SK)

Referral Process

Turning Leaf is a non-profit agency. A referral to Turning Leaf must be both amenable to services and connected to a government funding agent who can cover ongoing funding for services through the Department of Families or Winnipeg Regional Health Authority ie. Community Living disAbility Services, Provincial Alternative Support Services, Community Mental Health, Child and Family Services, Community Living Service Deliver (SK) or Cognitive Disability Strategy (SK).

If you have never been connected to formal supports before and would like assistance to apply for government funded supports, we will help you with the process. Our intake team will connect with you regarding your history, diagnoses, independent living skills, and risk. We will discuss any previous assessments for the purposes of determining eligibility. If you have never been formally diagnosed and are looking for supports navigating the system, please give us a call at 204-221-5594 ext. 1219 or send us an email at [email protected].

Should government funding not be an option, we can help you explore community resources and programs that will fit your needs. We want to make sure you are getting the help you need. We encourage everyone to give us a call back and to stay connected if you are hitting road blocks in navigating the system or finding the right resources.

Apply for Support

Melissa Falk

Intake Manager (All Divisions)

We know how difficult it can be to navigate all of the systems out there. We’re here to help you through the process, to lend an ear, and walk alongside you.

Follow us


Head Office
565 Roseberry Street
Winnipeg, MB R3H 0T3
[email protected]


Head Office
425 Winnipeg Street
Regina, SK S4R 8P2
[email protected]